Getting the most out of online booking

August 16th, 2010

Using Setster you will acquire new customers and retain existing customers while maximizing your availability and time to focus on your business. Setster will only be able to accomplish this if you are willing to engage and participate in promoting your appointment scheduling solution for your customers to use.

Just like any online customer management and marketing platform, Setster is a tool and you actually need to use it to be successful with it. Below are 5 tips that you need to do now to start engaging your existing customer base to use your online scheduling solution so you can be on your way to maximizing your availability and accessibility to your customers.

Tip #1 Put a link to your Setster URL (http://myaccount.setster.com) in your email signature line of your email client.

Tip #2 On your Blog, write a very quick blog entry that says “To all our valued customers, we now accept online appointments to make ourselves more accessible and available. Click here to schedule an appointment with us.”

Tip #3 On your FaceBook, LinkedIn, Twitter and other social media profiles, add an additional link to your Setster URL (http://myaccount.setster.com) with the title “Book an Appointment With Me Now”.

Tip #4 On your website, add a new graphic, banner or paragraph with a large legible font with a clear message spelling out “Book an Appointment With Me Now”. Make sure that this link or banner is a compliment to the Setster appointment button that you’ve already embedded in your website.

Tip #5 In your next newsletter, mailer or client communication (and continuing for the next 3 months), promote that you are accepting online appointments 24 hours a day and that people now have access to your availability through a very cool online scheduling tool called Setster.

Yes, it is just that easy to spread the word! And did you know that Setster customers that have actively promoted their online availability to their customers report to us an average increase of 50-100% in appointment bookings in the months that follow?

It’s not magic, it’s Setster!

Wishing you success,

The Setster Team