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Retail By Appointment: The importance of in-person appointments for today’s online retailer.


Retail by Appointment

With omnichannel initiatives underway at most online retailers, in-person interactions with customers are often facilitated through scheduled visits to brick and mortar locations. Warby Parker and Apple were early adopters who knew that not all transactions could take place online, but that easily scheduled visits to their real-world stores were valuable brand extensions creating loyal customers on and offline.

In our new whitepaper we outline how Design Within Reach, Bonobos and Indochino use Setster’s appointment scheduling to bring online customers in-house for white glove treatment that include fittings, 1 to 1 coaching, and personalized shopping consultations. We then look ahead to how scheduling is being built into publishers’ search results through integrations with search engines and directories.

Download the whitepaper


Retail Samples

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Using Setster has helped our sales team schedule demos seamlessly! We would recommend Setster to anyone looking for an online scheduling software.

The response from my clients has been phenomenal. As a small business owner, Setster makes it much easier to manage appointments.

Setster has changed the way we handle appointment scheduling. With a simple user interface,multi-location and multi-service capability, we focus on what we do best and let Setster handle the rest.


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