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DWR – Appointments Within Reach

Retail Appointment Scheduling

I find myself sucked into pages and pages of beautiful, functional, design every time I visit DWR’s website. I can’t help but daydream about one day owning a home and hand picking one-of-a-kind designs to accent my taste and personality. With all different types of home furnishings, art pieces, and design accents DWR has everything I would ever need to create a personal living space that reflects the function and style I want. And to make shopping even easier DWR offers one-on-one appointments at select locations directly off of their webpage as well as live chat with expert sales staff. Now all I need to get is a house.

DWR provides high-levels of customer service both online and in-store through an integrated online appointment scheduler, Setster. Combining the online and in-store experience simplifies the buying process and give customers more time to spend on other parts of their busy lives. Marketing Director for DWR Erin Brown, said this about her experience with Setster, “Setster was an easy decision because of its turnkey solution that provided all the features we wanted now and we knew they’d be a good partner as we expanded our use of the tool in the future.  … we’ve received very qualified inquiries from customers with specific needs, resulting in high value purchases.”

Design Within Reach or DWR is a premier design curator specialising in home furnishing and decor. Started by Rob Forbes out of necessity, (he tried to furnish his own apartment) in 1999 DWR sought to bring unique pieces by some of the most recognized designers into the homes of anyone and everyone. His concept was to make these designs accessible to those who want it by having each piece in-stock and available for purchase. No more waiting months and months to get your design.

DWR has over 40 studios spread across North America many of which provide individual appointments with design specialists that can help you with any questions. Make your appointment today on their website at

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Using Setster has helped our sales team schedule demos seamlessly! We would recommend Setster to anyone looking for an online scheduling software.

The response from my clients has been phenomenal. As a small business owner, Setster makes it much easier to manage appointments.

Setster has changed the way we handle appointment scheduling. With a simple user interface,multi-location and multi-service capability, we focus on what we do best and let Setster handle the rest.


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