EXTRA EXTRA: READ ALL ABOUT IT:
Most would agree that organization is a vital factor to the success of a company. However, contrary to the belief, that was not the case while sitting in my barbers chair. An epiphany hit me as I sat there. I realized the magnitude of control a scheduling software provides a company. This is how is the story goes…
One sunny afternoon, I took a drive for a haircut, not knowing what I was about to get myself into. My experience stepping into that barbershop was a swarm of people sitting around waiting to spruce up. I should of assumed the entire city was going to get a haircut that day. For the paying customer, long wait times or disconnected scheduling systems become frustrating and upsetting. Customers want to feel connected and expect prompt service and if those qualities cannot be offered, a customer will be dissatisfied and proceed to leave cruel comments on your Yelp. In today’s online era, it is crucial to have outstanding reviews or many customers will turn away and go to your competitor.
Back to the story: I took a seat in my barbers chair ready to give my directions and as I opened my mouth, I was interrupted by the sound of a ringing phone. She had to schedule an appointment. Two minutes later, we were able to continue our session. She began buzzing my hair and within seconds, the phone rings again! After the fifth time of it ringing, I was motivated to ask, “Is your wrist in pain for answering the phone so much?”. My sarcastic humor was trying to send her the message, “I have places to be”. Although, I held my breath in because I noticed my barbers frustrations as she was on the phone. She seemed glutted with appointments, flipping papers back and forth, attempting to figure out her next availability. This was the moment my light bulb illuminated so bright: It exploded. My thoughts came gashing out and I had to ask, “What do you imagine your day would be like, if you could put the phone down and focus on your customer?”. She looked at me baffled, not knowing where I was heading with the conversation.
I introduced to her Setster, The Scheduling Solution. She asked, “How exactly is it a scheduling solution?”. I continued, “Setster, the virtual assistant, is much cheaper than a real assistant and it provides customers with instant gratification by giving them access to schedule appointments on their own, using your set availability. We provide tools such as your Setster booking page or widget, that can embedded anywhere on the worldwide web. Better yet, Setster providers the customer a feeling of power and connection and will empower you by the built-in flexibility, such as, Appointment Padding. Now you can take that 5 minute break you crave in-between appointments.
Setster also features manual-specific settings for each service, in case you participate in Daily Deals activities for your community. We are preparing you for the wave of discounted appointments you are going to receive. Distribute those appointments seamlessly throughout the week. Set your availability to only specific times of the day for discounted customers. With our intelligent-customizable widgets, you can do almost anything. Enjoy controlling the chaos and enjoy building more revenue, by having more time for your regular paying customers.
The virtual assistant is working around the clock so that you don’t have to be. Setster allows you to put the phone down and build customer relationships. Go Setster, it does the work for ya! Setster does not only save you time and make you money, it also makes businesses appear far more professional than competitors with the flawless designs offered”. Now lets call that deal.
You don’t have to thank us, we are just happy we could save the day.
Photo by http://www.cgpgrey.com/